Refund & Cancellation Policy
Last Updated: October 2023
1. General Refund Policy
At idesigns.space, we strive to ensure our customers are satisfied with our digital products and services. If you are not entirely satisfied with your purchase, we are here to help.
2. PayPal Purchase Protection
All transactions processed via PayPal are covered by our standard refund terms and may also be eligible for PayPal Purchase Protection. If you have used PayPal to complete your order:
- Refunds for eligible items will be credited back to your original PayPal account.
- Refunds are typically processed within 3-5 business days after approval.
- Disputes opened via PayPal will be handled according to their resolution center guidelines.
3. Eligibility for Refund
To be eligible for a refund, please ensure that:
- The request is made within 14 days of the original purchase.
- The digital product has not been fully downloaded, or the service has not been fully rendered (exceptions apply for defective files).
- You have the receipt or proof of purchase (PayPal Transaction ID).
4. Non-Refundable Items
Certain items are non-refundable, including:
- Completed custom design services.
- Gift cards or promotional credits.
- Products purchased during "Final Sale" or clearance events.
5. Contact Us
If you have any questions about our Returns and Refunds Policy, or to initiate a refund for a PayPal transaction, please contact us:
Note: We reserve the right to refuse refunds of any merchandise that does not meet the above return conditions in our sole discretion.